Privacy Policy
Last updated: 15 September 2026
This Privacy Policy explains how Winsday (“we”, “us”, or “our”) collects, uses, stores, and shares information when you use the Winsday iOS app and the winsday.app website. We designed Winsday to help football fans discover matches, explore statistics, and build tickets with clarity — and we take your privacy seriously.
1. Who we are
Winsday is a football analysis application available on iPhone and through winsday.app. For privacy questions, contact us at hello@winsday.app.
2. Information we collect
Depending on how you use Winsday, we may collect the following categories of information:
- Account information — such as your email address, display name, and authentication identifiers when you create or sign in to an account.
- Subscription and purchase information — processed by Apple through the App Store. We receive confirmation of subscription status; we do not receive your full payment card details.
- App usage data — such as features you open, filters you apply, favourites you save, screens you visit, and general interaction events that help us improve reliability and performance. We use Google Analytics for Firebase and PostHog for product analytics. Some of this analytics data is associated with your Winsday account identifier when you are signed in; the session recordings described below are anonymous.
- Session recordings and interaction analytics — we use Microsoft Clarity to understand how users navigate and interact with the app, such as taps, scrolls, and movement between screens, together with basic device and app-version information. Sessions are recorded anonymously: we do not intentionally send your name, email address, phone number, account ID, or other direct account identifiers to Clarity, and text and other sensitive content on screen is masked before it is recorded.
- Advertising measurement data — we use the Meta (Facebook) SDK to measure app installs and app activations and to understand which Winsday advertising campaigns bring people to the app. On iOS, this may include your device’s advertising identifier only if you grant permission through Apple’s App Tracking Transparency prompt; if you decline, the advertising identifier is not made available, and you can change this choice at any time in iOS Settings › Privacy & Security › Tracking. We do not share your purchase or subscription history with Meta.
- Device and technical data — such as device type, operating system version, app version, language settings, time zone, approximate (city- or country-level) location that we or our service providers may derive from your IP address, App Store region, or time zone, and diagnostics needed to fix crashes.
- Support communications — messages you send to hello@winsday.app, including any details you choose to share.
We do not collect precise location: Winsday does not request access to your device’s location services. We also do not ask for government ID or access to your contacts as a condition of using Winsday.
3. How we use information
We use personal information to:
- Provide and operate Winsday’s core features, including Daily Picks, statistics, filters, favourites, and Premium tools such as Ticket Builder.
- Authenticate your account and maintain your preferences across sessions.
- Process and manage Free and Premium access, including subscription status from Apple.
- Improve product quality, performance, and security.
- Understand how Winsday is used, improve its design and usability, and troubleshoot issues — including through the product analytics, session recordings, and interaction analytics described above.
- Measure the effectiveness of Winsday’s own advertising, such as understanding which campaigns lead to app installs, where you have permitted this.
- Respond to support requests and communicate important service updates.
- Comply with applicable law and enforce our Terms & Conditions.
4. Legal bases (where applicable)
If you are in a region that requires a legal basis for processing (such as the EEA/UK), we typically rely on: performance of a contract (to provide the app), legitimate interests (to secure and improve the service), consent (where we ask for it), and legal obligation (where required by law).
6. Data retention
We keep personal information only for as long as needed to provide Winsday, fulfil the purposes described in this policy, resolve disputes, and meet legal requirements. When you delete your account, we delete or anonymise associated personal data within a reasonable period, except where we must retain limited records (for example, fraud prevention, accounting, or legal compliance).
7. Security
We use administrative, technical, and organisational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. While we take reasonable steps to protect your information, no security system is completely immune from risk. Please use a strong device passcode and keep your iOS software up to date.
8. Children’s privacy
Winsday is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact hello@winsday.app and we will take appropriate steps to delete it.
9. Your rights
Depending on your location, you may have rights to access, correct, delete, or export your personal information, or to object to or restrict certain processing. To exercise these rights, email hello@winsday.app. You can also request account deletion through the Delete Account page or in-app settings where available.
10. International transfers
We may process information in countries other than the one where you live. Where required, we use appropriate safeguards for cross-border transfers.
11. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date. If changes are material, we may provide additional notice in the app or by email where appropriate.
12. Contact
For privacy questions or requests, contact hello@winsday.app. We aim to respond within 24–48 hours on business days.